Thank you for contacting us! You should receive an automated email indicating that your ticket has been successfully received. 

Athena Bitcoin customer service will reply to you as soon as possible! 
(Typically between 8 am - 5 pm Central time, Monday - Friday)

If you didn't receive the automated email you may have entered your email address incorrectly. If so, we will be generally unable to reply to you as well. In that case please create a new ticket with the correct address.

NOTE: You do not have to sign up for an account in our ticketing system. We will discuss your request via email.